All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Applicant Form Operational
90 days ago
99.96 % uptime
Today
Document Verification Operational
90 days ago
99.97 % uptime
Today
Facial Similarity Operational
90 days ago
99.96 % uptime
Today
Watchlist Operational
90 days ago
99.98 % uptime
Today
Identity Enhanced Operational
90 days ago
99.96 % uptime
Today
Webhooks Operational
90 days ago
99.98 % uptime
Today
Known faces Operational
90 days ago
99.98 % uptime
Today
Autofill Operational
90 days ago
99.98 % uptime
Today
QES Operational
90 days ago
99.92 % uptime
Today
Device Intelligence Operational
90 days ago
99.97 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
99.67 % uptime
Today
API Operational
90 days ago
99.66 % uptime
Today
Dashboard Operational
90 days ago
99.66 % uptime
Today
Document Verification Operational
90 days ago
99.66 % uptime
Today
Facial Similarity Operational
90 days ago
99.66 % uptime
Today
Watchlist Operational
90 days ago
99.66 % uptime
Today
Identity Enhanced Operational
90 days ago
99.71 % uptime
Today
Webhooks Operational
90 days ago
99.66 % uptime
Today
Known faces Operational
90 days ago
99.66 % uptime
Today
Autofill Operational
90 days ago
99.66 % uptime
Today
Device Intelligence Operational
90 days ago
99.65 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
JS SDK Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Delays on Dashboard
Resolved - This incident has been resolved.
Dec 9, 13:46 UTC
Identified - We accumulated a large backlog of messages to update OpenSearch and we are currently processing it. The backlog should be cleared in the next hours.
Dec 9, 13:33 UTC
Unable to create reports in EU
Resolved - The incident has been resolved.

We'll share a public post-mortem later.
Dec 9, 12:12 UTC
Monitoring - The API is now fully available. We are monitoring the situation.
Dec 9, 11:39 UTC
Identified - We have identified an issue in the infrastructure that handles reports creations.
We are working on restoring it.
Dec 9, 11:15 UTC
Unable to display Onfido Classic results in Dashboard
Resolved - The incident has been resolved.

We'll update the incident message with a post-mortem later.
Dec 9, 11:30 UTC
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Dashboard and check creation unavailable
Postmortem - Read details
Dec 4, 20:29 UTC
Resolved - We have experienced delays and errors in check creations in EU Region, as well as inability to log into the dashboard from 13:05 to 13:25 UTC. The incident is now resolved and we are processing traffic.

We will write a post-mortem with additional information.
Dec 2, 13:00 UTC
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