All Systems Operational

Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Applicant Form Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
99.98 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
100.0 % uptime
Today
Identity Enhanced Operational
90 days ago
99.97 % uptime
Today
Webhooks ? Operational
90 days ago
99.95 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
QES Operational
90 days ago
99.89 % uptime
Today
Device Intelligence Operational
90 days ago
99.98 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
99.66 % uptime
Today
API ? Operational
90 days ago
99.66 % uptime
Today
Dashboard ? Operational
90 days ago
99.65 % uptime
Today
Document Verification Operational
90 days ago
99.66 % uptime
Today
Facial Similarity Operational
90 days ago
99.66 % uptime
Today
Watchlist Operational
90 days ago
99.66 % uptime
Today
Identity Enhanced Operational
90 days ago
99.69 % uptime
Today
Webhooks ? Operational
90 days ago
99.66 % uptime
Today
Known faces Operational
90 days ago
99.66 % uptime
Today
Autofill ? Operational
90 days ago
99.66 % uptime
Today
Device Intelligence Operational
90 days ago
99.65 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
Device Intelligence Operational
90 days ago
100.0 % uptime
Today
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
High flagging rate for Document Video Reports
Postmortem - Read details
Nov 18, 16:27 UTC
Resolved - This issue is now resolved:

We take a lot of pride in running a robust, reliable service and we're working hard to make sure this does not happen again. A detailed postmortem will follow once we've concluded our investigation.
Nov 14, 14:10 UTC
Monitoring - The issue has been fixed for new checks going forward. We are still working on assessing the impact for the completed checks.

We will provide a further update in 30 minutes.
Nov 14, 13:48 UTC
Identified - The issue has been identified and a fix is being rolled out.

We will provide a further update in 30 minutes.
Nov 14, 13:22 UTC
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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