All Systems Operational
Uptime over the past 90 days. View historical uptime.
Europe (onfido.com) Operational
90 days ago
99.96 % uptime
Today
API ? Operational
90 days ago
99.91 % uptime
Today
Dashboard ? Operational
90 days ago
99.95 % uptime
Today
Applicant Form Operational
90 days ago
99.94 % uptime
Today
Document Verification Operational
90 days ago
99.94 % uptime
Today
Facial Similarity Operational
90 days ago
99.96 % uptime
Today
Watchlist Operational
90 days ago
99.99 % uptime
Today
Identity Enhanced Operational
90 days ago
99.94 % uptime
Today
Right To Work Operational
90 days ago
99.96 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
99.96 % uptime
Today
QES Operational
90 days ago
99.96 % uptime
Today
USA (us.onfido.com) Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Watchlist Operational
90 days ago
99.99 % uptime
Today
Identity Enhanced Operational
90 days ago
99.97 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Facial Similarity Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Known faces Operational
90 days ago
100.0 % uptime
Today
Autofill ? Operational
90 days ago
100.0 % uptime
Today
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
studio degradation
Resolved - This incident is resolved. Post-modern with more details will be provided soon.
Nov 19, 20:43 UTC
Monitoring - A fix was deployed 15 mins ago, clients should see all systems back to normal. We're still monitoring.
Nov 19, 20:24 UTC
Identified - Clients using studio feature are seeing 5xx errors. We're restoring the service
Nov 19, 19:37 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Degraded performance for Identity Enhanced reports
Resolved - This incident has been resolved.
Nov 16, 05:23 UTC
Monitoring - The clear rates are back to normal values. We're monitoring the situation to make sure the issue is fixed.
Nov 16, 05:14 UTC
Investigating - Identity Enhanced is experiencing a slight decrease in clear rates for applicants all other the world except UK
Nov 16, 05:08 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Increase in cancellation rate of Qualified Electronic Signature capture Studio tasks
Resolved - The issue is now solved.
Nov 7, 22:07 UTC
Monitoring - The cancellation rate is back to normal values. We're monitoring the situation to make sure the issue is fixed.
Nov 7, 21:55 UTC
Investigating - We currently investigating an issue affecting QES capture Studio tasks, for which we see an increase of cancellation.
Nov 7, 21:34 UTC
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