Onfido Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Europe (onfido.com) Operational

90 days ago

99.98 % uptime

Today

API Operational

90 days ago

99.98 % uptime

Today

Dashboard Operational

90 days ago

100.0 % uptime

Today

Applicant Form Operational

90 days ago

99.98 % uptime

Today

Check Processing Operational

90 days ago

99.96 % uptime

Today

USA (us.onfido.com) Operational

API Operational

Dashboard Operational

Check Processing Operational

JS SDK Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

Elevated error rate affecting Watchlist KYC Reports

Resolved - The underlying issue causing the elevated error rates on Watchlist KYC reports processing been resolved. We went through our backlog to ensure all affected reports were processed. Thank you for bearing with us and we apologize for the inconvenience this has caused.
May 21, 00:01 BST

Monitoring - Watchlist KYC reports are now being processed. We will continue monitoring and will update at 23:00 UTC
May 20, 23:24 BST

Update - We are continuing to work on a fix for this issue.
May 20, 22:28 BST

Identified - We're currently experiencing elevated error rates impacting Watchlist KYC Reports, affecting all clients. The issue was identified and the team is working on a solving the issue. We will provide an update at 22:25 UTC as we investigate further.
May 20, 22:28 BST

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

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