All Systems Operational
Europe (onfido.com) Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Applicant Form Operational
90 days ago
99.98 % uptime
Today
Check Processing Operational
90 days ago
99.96 % uptime
Today
USA (us.onfido.com) Operational
API ? Operational
Dashboard ? Operational
Check Processing Operational
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019
Resolved - The underlying issue causing the elevated error rates on Watchlist KYC reports processing been resolved. We went through our backlog to ensure all affected reports were processed. Thank you for bearing with us and we apologize for the inconvenience this has caused.
May 21, 00:01 BST
Monitoring - Watchlist KYC reports are now being processed. We will continue monitoring and will update at 23:00 UTC
May 20, 23:24 BST
Update - We are continuing to work on a fix for this issue.
May 20, 22:28 BST
Identified - We're currently experiencing elevated error rates impacting Watchlist KYC Reports, affecting all clients. The issue was identified and the team is working on a solving the issue. We will provide an update at 22:25 UTC as we investigate further.
May 20, 22:28 BST
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.