Scheduled Maintenance - Onfido’s data partner for our Watchlist KYC report will have a scheduled maintenance on the 21st of March from 11:15 am until 11:45 am UTC. Onfido’s Watchlist Full checks will continue as normal.
During this time, Onfido’s Watchlist KYC checks may not complete and remain in the ‘pending’ status for a maximum of 30 minutes. After the scheduled maintenance, Onfido will re-run any checks which are pending.
You can keep up to date with the status of our platform at any time by subscribing to status.onfido.com. If you have any questions, feel free to get in touch with us at firstname.lastname@example.org
We apologise for any inconvenience this may cause.
Mar 6, 10:27 GMT