All Systems Operational
Europe (onfido.com) Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Applicant Form Operational
90 days ago
99.99 % uptime
Today
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Right To Work Operational
Check Processing Operational
USA (us.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
Facial Similarity Operational
Watchlist Operational
Identity Enhanced Operational
Check Processing Operational
Canada (ca.onfido.com) Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
Facial Similarity Operational
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021
Resolved - This issue is now resolved:

We take a lot of pride in running a robust, reliable service and we're working hard to make sure this does not happen again. A detailed postmortem will follow once we've concluded our investigation.
Jun 1, 22:20 BST
Identified - The changes which caused the unexpected behaviour are being reverted.
Jun 1, 18:26 BST
Investigating - Affected clients are getting their live videos rejected incorrectly. We are currently investigating the underlying issue.
Jun 1, 17:24 BST
May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.