All Systems Operational
Europe (onfido.com) Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Applicant Form Operational
90 days ago
99.99 % uptime
Today
Check Processing Operational
90 days ago
99.98 % uptime
Today
USA (us.onfido.com) Operational
API ? Operational
Dashboard ? Operational
Check Processing Operational
JS SDK Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Resolved - This issue is now resolved.

Checks are now being processed normally.
May 22, 23:00 BST
Monitoring - We have identified the problem and implemented a fix for this issue.

We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us, we appreciate your patience during this incident.

We'll provide an update at 22:00UTC
May 22, 22:51 BST
Investigating - We are currently investigating check delays issue. Next update at 22:00UTC
May 22, 22:42 BST
May 21, 2020

No incidents reported.

May 20, 2020
Resolved - This issue is now resolved.

Checks are now being processed normally.
May 20, 16:37 BST
Monitoring - We have identified the problem and implemented a fix for this issue.

We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us, we appreciate your patience during this incident.

We'll provide an update at 15:30UTC
May 20, 16:14 BST
Identified - We have identified the underlying issue and took the necessary actions to mitigate it. The issue is only affecting document checks. Next update at 15:10UTC
May 20, 15:54 BST
Investigating - We are currently investigating check delays issue. Next update at 14:40UTC
May 20, 15:23 BST
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.