Check processing delays
Incident Report for Onfido
Resolved
This issue is now resolved.

Checks are now being processed normally.
Posted May 22, 2020 - 22:00 UTC
Monitoring
We have identified the problem and implemented a fix for this issue.

We are monitoring closely to make sure issue has been resolved and everything is working as expected. Please bear with us, we appreciate your patience during this incident.

We'll provide an update at 22:00UTC
Posted May 22, 2020 - 21:51 UTC
Investigating
We are currently investigating check delays issue. Next update at 22:00UTC
Posted May 22, 2020 - 21:42 UTC