At Onfido we’re committed to providing a secure, reliable, and seamless experience for you and your customers.
We wanted to inform you that we will be undertaking essential maintenance on the Onfido Canada platform on 25th April between 2am-3am EDT.
During this time, Onfido’s platform (including the Onfido Dashboard, API and SDK) will be unavailable and it will not be possible to submit Onfido checks or to access customer information via Onfido’s platform.
We understand that business growth is a key priority and we apologise for the inconvenience.
Please refer to our official documentation for error handling on https://documentation.onfido.com
Here you will find a dedicated FAQ https://go.onfido.com/outage-faq